Shipping policy
Last updated: 21-02-2026
Thank you for shopping with KipoCart. We are committed to delivering your orders safely and efficiently worldwide.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Processing time is separate from shipping time.
2. Shipping Times
We ship internationally. Estimated delivery times:
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United States: 5–12 business days
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United Kingdom: 5–10 business days
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Europe: 5–12 business days
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Canada: 7–14 business days
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Australia & New Zealand: 7–15 business days
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Rest of the world: 7–20 business days
Delivery times may vary depending on location, customs, and carrier delays.
3. Shipping Costs
Shipping costs are calculated at checkout.
We may offer:
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Free shipping on selected products or promotions
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Standard international shipping rates
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email.
You can track your order using the tracking link provided.
Tracking updates may take 2–5 days to appear.
5. Customs, Duties, and Taxes
International orders may be subject to customs fees, duties, or taxes.
These charges are the responsibility of the customer and are not controlled by KipoCart.
6. Delays
Delivery may be delayed due to:
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Customs processing
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Weather conditions
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Carrier delays
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High demand periods
We are not responsible for delays caused by shipping carriers or customs.
7. Incorrect Address
Please ensure your shipping address is correct.
KipoCart is not responsible for orders shipped to incorrect addresses provided by the customer.
8. Lost or Stolen Packages
If your package is lost or stolen, please contact us at:
Email: support@kipocart.com
We will assist you in resolving the issue with the shipping carrier.
9. Contact Us
If you have any questions, please contact us:
KipoCart Support
Email: support@kipocart.com
Response time: 24–48 business hours